Series C Round

Parloa is a leading global AI company focused on reinventing customer service through Agentic AI solutions. The company aims to make every customer interaction as easy as talking to a friend, integrating seamlessly with existing business infrastructures. With this funding round, Parloa has achieved a valuation of $1 billion, marking its status as a unicorn in the customer experience technology sector. The funds will be utilized to enhance its AI capabilities, expand its market reach, and further develop its innovative customer service solutions. This funding round was led by prominent investors including Durable Capital Partners, Altimeter Capital, and General Catalyst, reflecting strong confidence in Parloa's vision and technology.