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Serval

About Serval

Serval is building AI agents that can automatically resolve over 50% of IT tickets, transforming how enterprises manage their most essential infrastructure.

Business Information
Target Customers
enterprise mid-market businesses government
Industry Categories
AI, ML, Gen AI Cloud & Infrastructure DevOps, APIs, Developer Tools
Business Model
Revenue Model SaaS
Pricing Strategy Tiered subscription
Sales Channels direct, channel partners
Funding Timeline
Round Date Amount Investors
Series A Dec 12, 2025 Undisclosed Sequoia Capital
Series B Dec 11, 2025 $75.0M Sequoia Capital
Series A Oct 21, 2025 $47.0M Redpoint Ventures, First Round, General Catalyst +5 more
Founders
J
Jake Stauch

Co-Founder & CEO

A
Alex McLeod

Founder and CEO

Investors
A
Alex McLeod

Venture Capitalist

B
BessemerVP

Venture Capital

B
Box Group

Venture Capital

F
First Round

Venture Capital

G
General Catalyst

Venture Capital

R
Redpoint Ventures

Venture Capital

S
Sequoia Capital

Venture Capital

c
chemistry_fund

Venture Capital

j
jakeserval

Venture Capital

Recent Mentions
kshenster
Kristina Shen @kshenster
Oct 21, 2025

✨✨✨We’re excited to share that @chemistry_fund has invested in Serval's (@getserval) $47M Series A, led by @Redpoint, alongside First Round, General Catalyst, Bessemer, Box Group, and others. https://t.co/TWUos3uq7y

generalcatalyst
General Catalyst @generalcatalyst
Oct 21, 2025

.@getserval is building AI agents that can automatically resolve over 50% of IT tickets, transforming how enterprises manage their most essential infrastructure. That's why we were the largest check in Serval’s seed round and are now investing in their $47M Series A. Co-founders https://t.co/as7loFI1cV

TradedVC
Traded: Venture Capital @TradedVC
Oct 21, 2025

Serval, an enterprise AI company focused on automating IT service management through agentic AI, has raised $47 million in Series A funding led by Redpoint Ventures, with participation from First Round, General Catalyst, and Box Group. CEO Jake Stauch said the company’s approach https://t.co/P0qhJcPhlN

raisingfi
Raising.fi @raisingfi
Oct 21, 2025

New Raise 🏛️ Company: Serval Inc. 🔗 Website: https://t.co/LoOp5CyZBW 📊 Amount: $47 Million 🔄 Round: Series A 🧮 Valuation: N/A ⚙️ Industry: Technology

TimesOfAI_
Times Of AI @TimesOfAI_
Oct 22, 2025

Serval Raises $47M Series A to Bring Agentic AI to IT Service Management Enterprise AI startup Serval has secured a $47 million Series A round led by Redpoint Ventures, with participation from First Round, General Catalyst, Box Group and others. Serval is using agentic AI to https://t.co/xP2jjGS9zI

Redpoint
Redpoint @Redpoint
Oct 22, 2025

We’re excited to announce our partnership with @jakeserval, Alex McLeod, and the Serval team as they raise a $47M Series A. Serval’s AI agents resolve employee requests instantly, automate repetitive tasks, and even generate new workflows based on historical data. The results https://t.co/Uho1Vp9lOh

chartedgrowth1
Phyllian (Charted Growth) @chartedgrowth1
Oct 23, 2025

US-based Serval has raised $47 million in a Series A round to bring AI agents to IT service management. Serval is automating IT service management with a unique two-agent AI system. One agent codes internal automations for routine tasks like provisioning software, while a second https://t.co/9m6dGOwAnE

menlotimes
Menlo Times @menlotimes
Dec 12, 2025

📈 In 90 days post-Series A: revenue grew 5×, headcount tripled, and customers built core operations on Serval. Sequoia led the round, backing the platform’s next era of AI agents, horizontal automation, and enterprise-scale ITSM. Read More At: https://t.co/OEpehairDV Source:

Investclubsv
Silicon Valley Investclub @Investclubsv
Dec 12, 2025

Serval (@getserval) has raised $75 million in a Series B funding round, bringing its valuation to $1 billion. Serval (@getserval), headquartered in San Francisco, California, United States, was founded in 2024 by Jake Stauch (@jakeserval) and Alex McLeod. https://t.co/wRDZuCBBzj

Techmeme
Techmeme @Techmeme
Dec 12, 2025

Serval, which offers an AI-powered IT support assistant, raised a $75M Series B led by Sequoia at a $1B valuation, bringing its total raised to $127M (Reuters) https://t.co/3bLrzvwDkx https://t.co/xh9QFwBqVf 📥 Send tips! https://t.co/wlNZvXuhJs

Argentum_AI
Argentum AI @Argentum_AI
Dec 11, 2025

AI IT support startup Serval raised $75M in a Series B led by Sequoia, hitting a $1B valuation just three months after its last round Total funding is $127M Revenue is up 500% since August It now automates over half of IT tickets for clients like Perplexity and Together AI https://t.co/Kcbxg8Kgmg